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February 2018
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ECITB Launches Enhanced Supervisor Development Programmes

The days when a supervisor was a skilled or professional person promoted and given a few training courses is long gone. Today Supervision is a career in its own right, with opportunities for individuals to grow to higher levels of supervision and management, or to develop into other areas such as construction or project management.

To support the development of supervisors in their career the Engineering Construction Industry Training Board (ECITB) has recently released an expanded and updated suite of Supervisor Development Programmes developed in response to specifications created by employers in the industry.

The new programmes are based upon the Supervisor Competence Framework for the Engineering Construction Industry which identifies three generic ‘levels’, or job families:

Chargehand:

 Typical job titles: Supervisor 1; Chargehand; Team Leader; 1st Line Supervisor;
 Chargehand (working); Area Lead

Supervisor:

 Typical job titles: Supervisor 2; Lead Chargehand; Supervisor;
 Foreman; 2nd Line Supervisor; Lead Engineer

Senior Supervisor:  

 Typical job titles: Supervisor 3; Superintendent; Staff Supervisor; Chief Engineer;
 Workshop Manager; Installation Manager

The Supervisor Competence Framework also identifies nine areas of competence common to all levels of supervisor covering both technical and leadership/management. Each is broken down into multiple levels of detail which are defined for the above levels, along with a self-assessment tool for supervisors to use.  The Supervisor Competence Framework can be downloaded here.

The new courses are shown in the diagram below. They include on-course assessments which lead to the award of an ECITB Certificate of Achievement and/or other recognition as shown.

The core courses shown can be combined with other ECITB development opportunities including the NVQ3 Diploma in Management (leading to the award of the industry-recognised ACE card) and other courses including Project Management and Coaching Skills. Courses can also be used as the scheme of work to achieve ILM or CMI certification if required.

The content and structure of the new programmes is described below:

Chargehand:

A single 2 day, highly interactive course covering the basic requirements of ‘Taking CHARGE’:

Communicate Effectively:
The basics of communication, leadership qualities, communicating your message, and feedback

Hold Yourself And Your Team Accountable
Roles and Responsibilities, Leadership

Assert Yourself
Assertiveness skills, managing difficult situations and challenging behaviour

Review People, Performance And Progress
Methods of monitoring performance, recognising and managing poor performance, developing and guiding your team /feedback

Govern People And Events
Preventing accidents, H&S legislation and information, employment law, managing difficult situations, and challenging behaviour.

Engage With Team And Partners
Working in partnership, preventing accidents, managing upwards, developing and guiding your team, building team spirit

Supervisor Training:

A series of 1, 2 & 3 day modules which may be taken individually:

Module 1: Foundation
Three days

Module 2A: Managing Teams & Individuals
Two days

  • Role of the supervisor
  • Leadership vs Management
  • Leadership styles
  • Team motivation
  • Time management & meetings
  • Planning & delegation
  • Communication Techniques
  • H&S and employment law overviews

Leading the individual

  • Leadership
  • Giving Clear Job Instructions
  • Checking Understanding
  • Using Praise and Recognition
  • Feedback
  • Developing Individuals
  • Performance Management

Module 2B: Managing Teams & Individuals
Two days

Module 3: Improving Jobsite Effectiveness
Two days

  • Team development
  • Emotional Intelligence
  • Employment Law
  • Negotiation Skills
  • Management Reporting
  • Diversity
  • Delegation
  • Decision-making
  • Change
  • Quality
  • Budgeting
  • Contracting
  • Project Planning

Module 4: Safety, Health & the Environment
Four days

Module 5: Becoming an Effective
Communicator - One day

  • Legal requirements & accountability
  • Management of workplace HSE
  • Role of Safety Representatives and Committees
  • Risk assessments and hazards
  • Accident investigation
  • Environmental management
  • IOSH Managing Safely assessment
  • Performance Management
  • Managing Difficult Situations
  • Making Toolbox Talks effective

Senior Supervisor Training:

A single course lasting typically around 18 months and leading to the Chartered Management Institute Level 5 Diploma in Leadership & Management. It consists of an Induction day, six two-day taught modules each of which is linked to CMI assessments, and a Management Project. Successful candidates may be able to apply for Chartered Manager status with CMI. The modules comprise:

Module

Title

Synopsis

A

Developing Leadership Skills

Understanding self: personal leadership. How to influence the team, Building Effective Relationships, Managing Self and Managing Others

B

Delivering Safer Projects

How to lead the team to deliver safer projects. Understanding the difference between compliance risk and effectively managing risk through a team based approach

C

Project Life Cycle

Understand the life cycle of industry projects, including scheduling and estimating phases and controlling a project

D

Seeing the Big Picture

Financial management; who owns a company? What costs, what are the business drivers to decisions? What is the cost of waste?

E

Supervising People

Supervising teams, performance management, welfare management, working under national agreements, working with foreign contractors

F

Leading People

Pulling it all together, motivating people, influencing people, understanding what makes people apply themselves.
Management Project

Courses are delivered through a network of ECITB quality-assured Approved Training Providers (ATPs). Whilst programmes are developed for the industry ATPs can, with ECITB approval, make changes to the way courses are delivered to incorporate activities relevant to different audiences.

 

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